Verification of Benefits

We strive to make the admissions process as smooth as possible because we understand the emotional toll substance abuse or mental health disorders can have on a patient and their family.

We understand how critical the verification of benefits process is to overall admissions — and to overall company operations. Understanding this, all verification of benefits sent to us will be verified and returned to your facility within 30-45 minutes, so you will have no added delay getting a patient into your program or facility.

You can expect the following from us:

• Verify that all benefits are accurately quoted by the insurance company.
• Retain proper documentation to ensure the patient’s insurance company is held accountable for the benefits provided.
• Analyze the policy in order to minimize the risk of the insurance company rejecting the claims that are billed. This is in addition to verifying all standard benefits.
• Work with your staff to gain a better understanding of a patient’s benefits, as we believe that thorough and accurate verification is paramount.